Privacy Policy — Heard At Home
Effective date: October 11, 2026
Heard At Home (heardathome.health) is operated by Medication Call Reminder, Inc. ("we," "us," or "our"). This policy explains what information we collect through the site and how we use it. Contact us at jwebb@medicationcallreminder.com with any questions.
What this site is
Heard At Home is a business website for hospital decision makers. It describes our discharge-education audio product and lets visitors schedule an introductory call or contact us by email. The site does not require accounts, does not sell anything online, and does not collect health information from patients.
Information we receive
If you email us, we receive your email address and whatever you include in the message.
If you schedule a call, our scheduling provider (Calendly) collects the details you enter there, such as your name, email address, and meeting preferences. Calendly's own privacy policy governs that data.
Our hosting provider may log standard technical data (such as IP address, browser type, and pages visited) for security and operations.
We do not ask for, and you should not send us, patient health information through this site.
Cookies
The site may use a small number of essential cookies required for the site to function and for basic, aggregated traffic measurement. We do not use advertising or cross-site tracking cookies.
How we use information
Responding to your inquiries and scheduling calls you request.
Operating, securing, and improving the site.
We do not sell, rent, or share your personal information with third parties for their marketing.
Children
This site is directed at healthcare professionals and businesses, not children. We do not knowingly collect information from anyone under 13.
Data security and retention
We use reasonable safeguards to protect information you share with us. We keep inquiry-related information only as long as needed for the purpose it was provided, then delete or archive it.
Your choices
To request access to, correction of, or deletion of personal information you have shared with us, email jwebb@medicationcallreminder.com. We will respond within a reasonable time.
Changes to this policy
If we change this policy, we will post the updated version here with a new effective date.
Terms of Service — Heard At Home
Effective date: October 11, 2026
These terms govern your use of heardathome.health, operated by Medication Call Reminder, Inc. By using the site, you agree to these terms. If you do not agree, do not use the site.
What the site provides
The site provides general information about Heard At Home, a discharge-education audio product for hospitals, and a way to schedule an introductory call or contact us.
Educational content only — not medical advice
All content on this site is general educational information. It is not medical advice, does not create a provider-patient relationship, and does not replace professional clinical judgment or a hospital's own discharge instructions. Decisions about patient care remain the responsibility of qualified clinicians.
No guarantees
Nothing on this site promises or guarantees any clinical, operational, or financial outcome, including readmission rates or cost savings. Any pilot or evaluation measures results; it does not promise them.
Acceptable use
- Use the site only for lawful purposes.
- Do not attempt to disrupt, damage, or gain unauthorized access to the site or its systems.
- Do not copy, republish, or redistribute site content except with our written permission.
Intellectual property
The site's text, design, audio, video, and images are owned by Medication Call Reminder, Inc. or its licensors and are protected by applicable intellectual property laws. "Heard At Home" is a trademark used by Medication Call Reminder, Inc.
Third-party services and links
The site links to third-party services, including our Calendly scheduling page. We are not responsible for the content, policies, or practices of third-party sites and services.
Disclaimer of warranties
The site is provided "as is" without warranties of any kind, express or implied, including implied warranties of merchantability or fitness for a particular purpose.
Limitation of liability
To the maximum extent permitted by law, Medication Call Reminder, Inc. is not liable for any indirect, incidental, consequential, or special damages arising from your use of the site.
Governing law
These terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Changes to these terms
We may update these terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the updated terms.
Contact
Questions about these terms: jwebb@medicationcallreminder.com